Sales Coordinator

Sales Coordinator

Location:Hemel Hempstead

Salary:£25,000

Hours:Full time, Monday to Friday, 09.00am 17.00pm

Benefits:

• Free on-site parking.
• 25 days of holiday plus bank holidays, increasing with length of service.
• Beautiful and rural office location.
• Continuous opportunity for career progression and further qualifications.
• A friendly and social office, holding team events throughout the year.
• Pension Contributions & Competitive Employee Benefits Schemes.
• Health & Well-being Spending Account: This can be used for a range of expenses, such as health support, fitness and sports activities.

The Company

We are one of the most trusted and reputable organisations in the insurance industry, consistently winning consumer awards for our excellent products and best-in-class customer service. With over a century of experience, we manage our clients from local offices, ensuring that community is at the heart of our business.

Our Cultural Principles

• We are accountable.
• We develop ourselves and others.
• We continuously improve our customer experience.
• We have fun through work.
• We have a positive mindset.

The Role

We are seeking a dynamic and enthusiastic Sales Coordinator to join our team. In this exciting role, you will play a crucial part in supporting the Agency's strategic goals by actively contributing to the growth and development of leads for our General Insurance and Financial Services products. Your friendly and proactive approach will be key in identifying new opportunities and fostering relationships that drive our business forward.

Main Responsibilities:

• Proactive contact with existing and prospective customers which is targeted, compliant and provides excellent customer service and leads to the generation of general insurance leads in line with set targets.
• Manage our CRM system to identify opportunities in line with the business growth ambitions and risk appetite, co-ordinate sales campaigns and distribute opportunities to the team.
• Use CRM and work closely with the Office Manager to understand the teams workloads in order to establish suitable work allocation.
• Consistently provide excellent levels of customer service in all interactions with potential and existing customers, delivering on promises, meeting their needs, and exceeding expectations.
• Always demonstrate high values of trust and integrity, acting as a positive role model in line with the Agencys policies and cultural principles.

Requirement:

• Previous sales experience and or experience in a targeted and driven sales generating role and proven track record in delivering excellent customer service.
• GCSE in Maths and English (A-C grade) or equivalent.
• Excellent communication skills both verbal and written.
• Excellent attention to detail and organisational skills.
• Strong IT literacy, proficient using MS Office Applications.
• Able to manage own workload and able to work effectively under pressure.
• Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.