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Our client is offering and exciting opportunity at a welcoming marketing agency in Hemel Hempstead Working 4.5 days a week.
About the client:
A vibrant marketing agency in Hemel Hempstead on a 4.5-day workweek. they specialise in providing outsourced marketing services, catering to companies without marketing resources or those in need of additional support. They are currently seeking a new Business-to-Business Telemarketing Executive to engage in telemarketing/telesales activities, ensuring a timely and professional approach that aligns with their commitment to 'maximum energy optimum results.'
Responsibilities:
- Collaborate with clients to gather campaign briefs.
- Contribute to the creation of briefing documents, highlighting key selling points for telemarketers.
- Engage in strategic conversations with director-level personnel to support marketing campaigns.
- Schedule sales appointments for client sales teams.
- Follow up on event invitations and confirm attendance for maximum participation.
- Conduct surveys/questionnaires over the phone.
- Assist in data cleaning and entry for list building before marketing campaigns.
- Thoroughly record all calls and results (approximately 60-90 calls per day) with keen attention to detail.
- Provide daily and weekly progress reports to ensure campaign objectives are met.
- Share results with clients as needed.
- Undertake ad hoc tasks as required.
Required Skills:
Business Skills:
- Demonstrated understanding of business and IT issues.
- Excellent telephone etiquette.
- Resilience and persistence.
- Fluent English verbal and written skills.
- Effective communication at all business levels.
- Knowledge of sales processes and methodologies is advantageous.
Technical Skills:
- PC literacy.
- Proficiency in Microsoft Word and Excel.
- Experience with web search engines.
- Familiarity with various databases and CRM systems, especially Salesforce, is a plus.
Experience:
- Previous telemarketing/telesales experience.
- Strong attention to detail.
- Results-oriented and customer-focused.
- Quality awareness and professionalism.
- Possession of a driving license.
- Specific market experience is an advantage.
Personal Profile:
- Assertive (not aggressive).
- Confident (not arrogant).
- Positive (but realistic).
- Flexible and a team player.
- 'Roll your sleeves up' approach.
- Good communication skills.
Benefits:
- Company pension
- Free parking
Schedule:
- Day shifts
- Monday to Friday 08:45 am - 5:00 pm finishing at 12:30 on Friday
- No weekends
Ability to commute/relocate:
- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)
