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Customer Services

Mellis Blue Accountancy Recruitment
Posted a month ago, valid for 7 days
Location

Hemel Hempstead, Hertfordshire HP11AB, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Customer Services team member with strong knowledge of motorcycle parts and excellent computer skills.
  • The role involves providing telephone and email support, handling sales orders, and performing general administration duties.
  • Candidates should have experience with Excel, Word, and Outlook, along with a good command of English grammar.
  • A minimum of 2 years of experience in a customer service role related to motorcycle parts is preferred, with a focus on the racing industry.
  • The position offers a salary of £25,000 per year, and candidates should be ambitious and eager for long-term growth.

We are recruiting for a Customer Services team member with a good knowledge of motorcycle parts and excellent computer skills with a great telephone manner.

A specialist in importing top end performance motorcycle parts to offer a complete distribution and online retail solution to professional race teams, club racers and track day riders globally.

The main responsibilities for this position are:

  • Telephone and email customer support offering technical advice
  • Taking sales order and handling queries
  • General ad hoc administration duties such as chasing suppliers, couriers etc

Requirements of the role:

  • Excel, Word and Outlook experience
  • Motorcycle parts knowledge and an interest in the racing industry
  • Computer literate
  • Good level of spoken and typed English Grammar
  • Keen learner and hard working
  • Excellent Telephone Manner / Customer Service

The type of person we are looking for will have excellent initiative, common sense and have a punctual and responsible attitude towards work.

Understanding motorcycle parts is a requirement of this role so please only apply if you have technical knowledge.

We are a fast paced company who is looking for ambitious and driven candidates who want a long term position with ongoing growth potential.

Working hours 09.00-17.30 Monday to Friday

Job Types: Full-time, Permanent, office based.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.