Job Title: Personal Lines Account HandlerLocation: Hemel HempsteadReports to: Director
Overview:Join our team to manage Mid and High Net Worth insurance policies, delivering top-notch service to our valued clients.
Key Responsibilities:
- Maintain a professional image with customers and insurers.
- Understand and meet customer needs.
- Build and sustain strong client relationships.
- Handle renewals and new business per FCA guidelines.
- Complete tasks efficiently and on time.
- Record and report compliance activities.
- Continuously improve your technical knowledge.
Skills and Competencies:
- Excellent customer care and organizational skills.
- Strong technical knowledge of Mid and High Net Worth insurance.
- Effective negotiation skills.
- Familiarity with FCA processes.
Qualifications and Experience:
- CII qualification is desirable.