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IT Operations Technician

Four Squared
Posted 8 hours ago, valid for 7 hours
Location

Hereford, Herefordshire HR2 9NH, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The IT Operations Technician position is based in Hereford with a hybrid work model of 3 days in-office and 2 days remote.
  • The salary for this role ranges from £30,000 to £35,000, and candidates are expected to have relevant experience.
  • Key responsibilities include providing second-line IT support, managing infrastructure, and troubleshooting hardware and software issues.
  • Essential skills required include problem-solving abilities, hands-on experience with Windows systems, and proficiency in Azure and Microsoft 365.
  • The company offers opportunities for career progression and global exposure, with occasional travel to Dublin.
IT Operations Technician
  • Location: Hereford (Hybrid – 3 days in, 2 days remote)
  • Salary: £30,000 - £35,000
  • Reference: 1158489
The CompanyOur client is a forward-thinking, global technology leader committed to innovation and sustainability. With a modern workplace and a strong culture of internal progression, they offer excellent opportunities for career growth and development. The RoleAs an IT Operations Technician, you'll be the key support for IT systems in Hereford and Ireland, working closely with the IT Operations Manager and wider IT teams. This role involves occasional travel to Dublin and requires someone within a commutable distance to handle on-site issues as needed. Key Responsibilities
  • IT Support: Provide second-line support for office-based, remote, and mobile users.
  • Infrastructure Management: Maintain and monitor both on-premises and cloud-based systems.
  • Hardware & Software: Install, configure, and troubleshoot PCs, networks, and applications.
  • Network Administration: Manage LAN networks, switches, and access points.
  • Mobile Support: Configure and support mobile devices.Project Involvement: Assist in IT projects, documentation, and process improvements.
What We’re Looking For Essential Skills:
  • Strong problem-solving and communication skills.
  • Hands-on experience with Windows 10/11, Windows Server, and Active Directory.
  • Proficiency in Azure, Microsoft 365, and SQL Server.
  • Knowledge of SCCM, MDM tools, and patching processes.
Desirable Skills:
  • IT-related degree or certifications.
  • Project management experience.
  • Understanding of ITIL v3 or higher.
Why Join?
  • Career Progression – A company that prioritises internal growth and development.
  • Global Exposure – Work with teams in the UK and Ireland, with occasional travel to Dublin.
  • Modern Workplace – A collaborative and supportive environment with a low staff turnover.
How to Apply Interested? Get in touch with Jack at to discuss further!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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