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IT SupportTechnician
We are recruiting for an IT SupportTechnician for our client based between Leominster and Hereford on a full time and permanent basis. The successful candidate will provide technical support, maintain IT infrastructure, and ensure seamless IT operations across the Group.
What you can expect:
- Salary: circa 30,000 per annum, depending on experience
- Working hours: Monday to Friday (37 hours per week)
- 33 days holidays including bank holidays
- Bonus scheme
- Training
- Joining a collaborative and hardworking team
- On site, free parking
What you will be doing:
- Provide second-line user support for office-based, remote, and mobile users, resolving hardware, software, and network issues
- Deploy, manage, and maintain IT infrastructure, including Windows servers, Azure environments, Microsoft 365 applications, and Active Directory
- Configure and support LAN networks, including switches, access points, and mobile devices
- Monitor server infrastructure using specialised tools to ensure performance and security
- Document IT processes and contribute to IT projects, improving system efficiency and reliability
What we are looking for:
- BSc in computer science or relevant IT qualifications (preferred).
- Experience in IT operations, with proficiency in Windows 10/11, Windows Server (Apply online only), Azure, Microsoft 365, SQL Server, SCCM, and MDM tools
- Strong troubleshooting and problem-solving skills, with the ability to work independently and collaboratively in international teams
- Attention to detail, resourcefulness, and a proactive mindset to improve IT service delivery
- Experience with network configuration, application deployment, and IT infrastructure monitoring is a plus
Recruitment Direct are working as an employment agency in relation to this vacancy, you must be able to prove your legal right to work in the UK to apply
