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- Manage a caseload of clients living in temporary accommodation, supporting move-on to safe, permanent housing
- Deliver one-to-one and group-based support around safety, wellbeing, finances, and independence
- Conduct regular drop-ins across safe community spaces (e.g., housing departments, children’s centres)
- Develop and maintain tailored support plans and risk assessments
- Promote co-production, encouraging service users to shape and evaluate the service
- Liaise with external agencies to ensure joined-up, multi-agency support
- Support clients to access welfare benefits, legal support, and mental/physical health services
- Proven experience managing a complex caseload with a strong outcomes focus
- Skilled in risk assessment, safety planning, and safeguarding procedures
- Understanding of the effects of trauma and the dynamics of domestic abuse
- Able to work collaboratively with agencies like mental health teams, IDVAs, and local authorities
- Full UK driving licence and access to a vehicle for work is essential
- 20 Hours Per Week (days and hours flexible to suit candidate)
- Home-based role, with travel around Hereford to provide support
- 3 Month Contract, covering permanent recruitment process
- The pay for the role is £17.39 per hour LTD company rate. The PAYE equivalent is £14.83 per hour, inclusive of holiday
