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Hiring a Call Centre Administrator to work in Hertford!
Call Centre Administrator Salary:
- £25,000 per annum
- Salary review after 6 months
Call Centre Administrator Details:
- Hours: 5 shifts per week with one weekend day required
- Working for a family-run business that operates a national plumbing, heating & drainage engineers call-out service
- Taking inbound calls, establishing the requirements and assigning an engineer to the job
- Delivering quotes / final invoices to customers and taking payment over the phone
- Providing prompt and efficient service to customers and assisting them on the journey from taking the call to completing the job
- Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome.
- A starting salary of £25,000 (reviewed after 6 months of service)
- 5 shifts per week with one weekend day required - 9 hr shifts with start times between 8am to 11am
- Optional overtime available
- Office-based role in Herford Town Centre
- Full training will be provided
- 20 days annual leave allowance
- Christmas shutdown
- Workplace pension scheme
Call Centre Administrator Requirements:
- Excellent customer service, communication and organisational skills. (essential)
- Enjoy being on the phone in a busy environment. (essential)
- Ability to work in fast paced environment (essential)
- Previous experience in a call centre or customer service role would be preferred but all training will be provided
Submit your CV to apply!
