Job Title:聽Client Services Representative Salary:聽拢25,250 Location:聽Hertford Contract:聽Permanent Hours:聽Monday to Friday 8:30am-5pm- 1 hour lunch COMPANY PROFILE We're recruiting for a leading IT solutions provider offering hardware, software, and consulting services. The company helps businesses optimise IT infrastructure, boost efficiency, and enhance cybersecurity. Join a team working with top tech partners to drive digital transformation. If you thrive in providing excellent customer service this is a great opportunity! SKILLS REQUIRED 路Excellent communication skills over the phone and email 路Good Customer Service background 路IT skills, Microsoft Packages & Emails 聽 路Organised and efficient 路Keen to learn 路Educated to A-Level or above RESPONSIBILITIES 路Handle inbound calls to provide high-quality customer service and meet client expectations. 路Build client relationships to ensure satisfaction and retention. 路Manage Field Service workloads, plan for deadlines, and process service requests. 路Use company software for client data collection, billing, and new charging processes. 路Produce performance reports, support new technology, and assist with projects. 路Manage stock levels, adhere to budget targets, and support company initiatives. ADDITIONAL INFORMATION 路Company pension 路21 days annual leave, rising to 25 days annual leave on loyalty of service + UK bank holidays 路Extra annual leave day for your birthday 路Employee Assistance Provision 路Health and Wellbeing rewards from Yu-Life 路Virtual GP access 路Life Assurance 路Free on-site parking 路Employee of the month awards 路Friendly and supportive team 路Planned social events 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. 聽 Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data 聽
Back to searchClient Services Representitive
Smart 10 ltd
Posted 6 hours ago, valid for an hour
Hertford, Hertfordshire SG14 3ES, England
Full Time
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Sonic Summary
- The job title is Client Services Representative, offering a salary of 拢25,250.
- The position is based in Hertford and is a permanent contract with working hours from Monday to Friday, 8:30am to 5pm.
- Candidates should have a good customer service background and excellent communication skills, with at least A-Level education or equivalent.
- Responsibilities include handling inbound calls, managing client relationships, and processing service requests using company software.
- Additional benefits include a company pension, annual leave increasing with service, and various health and wellbeing rewards.
