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Our client is a leading global multi-modal freight forwarder & parcel distribution company and are expanding their team at their head office. They are looking for an International Customer administrator to join their driven team!
Benefits:
- Free on-site parking
- Pension Scheme
- A friendly and driven working atmosphere
- 25 Days Holidays plus Bank Holidays
Key Responsibilities
- Manage the portfolio of existing international customers.
- Serve as the main point of contact for customers and respond promptly to queries and concerns.
- Produce quotes for customers and provide troubleshooting advice for systems and label printing.
- Liaise with the China office regularly for import and export queries
- Develop relationships and partnerships with new and existing customers.
- Work towards achieving individual targets and KPI’s and contribute to business goals.
- Prepare regular reports for management to evaluate effectiveness.
Skills & Requirements
- Excellent customer service and communication skills over telephone and face to face.
- Detail driven and adherence to deadlines.
- Computer literate with knowledge of all Microsoft Office applications.
- Excellent team-worker with drive and enthusiasm.
- Familiarity with CRM systems
If you interested in the role, send your CV to the office. Alternatively, give us a call to be the first to reply.
Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
