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An exciting opportunity has arisen for a dedicated and professional Sales Administrator to join our client’s team based in High Wycombe. This role offers the chance to play a key part in ensuring smooth sales operations, excellent customer service, and efficient order processing while collaborating across multiple departments.
Key Responsibilities:
- Respond to inbound telephone calls and manage incoming sales email enquiries
- Process quotations, proforma invoices, and customer orders
- Raise invoices and coordinate dispatch with logistics providers
- Work closely with the warehouse team to ensure timely order fulfilment
- Prepare export documentation, including weights and dimensions
- Handle returns and liaise with the accounts team regarding credit notes and refunds
- Maintain accurate records within the company CRM, including client notes and order details
- Assist with website updates and administrative support for the sales team
- Represent the company at trade shows and exhibitions when required
Candidate Profile:
The ideal candidate will bring:
- Previous experience in a sales administration or office-based role
- Excellent written and verbal communication skills
- Strong organisational skills with a proactive and detail-oriented approach
- A professional and friendly telephone manner
- The ability to work both independently and as part of a team
- Experience with Pegasus Opera (desirable but not essential - training provided)
- A flexible attitude with the ability to multitask in a fast-paced environment
Interview Process:
The selection process includes an initial informal discussion via Teams, followed by a formal interview.
This role offers a competitive salary, excellent benefits, and the chance to join a well-established organisation with strong career growth opportunities. If you thrive in a dynamic environment and are passionate about delivering outstanding service, this could be the perfect next step in your career.
