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Job Title: Technical Service Manager
Location:High Wycombe,Buckinghamshire
Job Type: Full-Time, Permanent
Salary: Circa £55K + Bonuses + Pension etc
We are seeking a dynamic and experienced Technical Service Manager to lead our Service Team, managing both internal and external client systems. The successful candidate will be responsible for overseeing the day-to-day operations of the HVAC Services Division, ensuring customer satisfaction, and driving the growth and profitability of the department.
Key Responsibilities:- Coordinate, organise, and manage the HVAC Services Division workload, ensuring timely and profitable completion of projects.
- Collaborate closely with the Service Operations Team, scheduling manpower and materials efficiently.
- Develop strategies to increase sales, including promoting preventative maintenance and service contracts.
- Prepare quotations and proposals based on customer requirements, performing cost analyses to ensure profitability.
- Conduct regular job site visits to monitor service quality and address customer concerns.
- Oversee motor fleet management and ensure compliance with company policies.
- Manage training, performance appraisals, and health & safety requirements for the service team.
- Liaise with HR and Payroll on any employee-related matters.
- Bachelor's Degree or equivalent professional experience.
- Relevant industry certifications and licences.
- At least 8 years of progressive experience in Mechanical Services, HVAC, or Facilities Management.
- Strong communication and leadership skills.
- Excellent organisational and multitasking abilities.
- Proficient in Microsoft Office and comfortable with reading schematics and work plans.
- Ability to close sales and maintain strong customer relationships.
- Full, clean driving licence required.
To apply: Send your CV and cover letter detailing your relevant experience.
Take the next step in your career with this exciting opportunity to join a growing team.
