HR Advisor

- Up to £35,000

- Full-time

- Office based

- Hinckley, Leicestershire

We are working with a national business compliance company based in Hinckley, that offers expert advice on HR, Employment Law and Health & Safety to more than 14,000 businesses across the UK.

They are currently looking for a HR Advisor to join their thriving team - this is a fantastic opportunity to join a market-leading business and progress your career within HR.About the job:

In this role you will be responsible for providing professional HR and Employment Law advice and excellent service to clients across the UK via telephone and email. You will need to work as part of a team in order to ensure that the advice you are providing to clients meets their specific needs and is compliant with the law. In some cases, you may have to highlight options that are not compliant, and make sure that the client completely understands the risks they would be taking if they chose to take these.

The office is open 8am - 6pm, working hours will vary but will always be 8 hours within this timeframe.

Main Duties & Responsibilities

Meeting personal and department KPI’s
Supporting clients with legally compliant advice and adding a personal touch
Putting the client first at all times
Responding within contractual SLA’s (Service Level Agreements)
Guiding clients with all Employment Law/HR enquiries they might have
Providing as many options to clients as possible
Taking ownership and responsibility of cases to resolve them
Building strong relationships with clients during each interaction
Recording the advice you have given to clients accurately on the databases
Supporting with advice on documentation and information implementation
Supporting clients in drafting ad-hoc letters where required
Advising in line with the client’s documents and taking their terms and conditions into consideration
Attending legal briefings and internal training to make sure the advice you are giving out is compliant with the company’s services
Studying and staying up to date with any changes in legislation and best practice
Delivering an outstanding service at all times
Attending video conference calls if needed
Referring the company’s other services and products to clients
Attending departmental and office team meetings
Carrying out any other tasks deemed necessary by management

You

Proactive, creative problem solver
Willing to learn
Ability to communicate effectively with other people in the team
Ability to remain professional and efficient in a fast-paced environment
Dynamic and flexible, and able to work under pressure
Professional and responsible attitude
Existing knowledge of Employment Law, HRM and ACAS best practice
Enthusiastic approach to generating new business
Ability to prioritise and organise your work load, and work unsupervised
Excellent written and verbal communication skills
Knowledge and working experience using Microsoft Office
Driving license and access to a car is preferable due to the location of the office
Previous experience within HR is required in a similar setting, internally for a business or as part of other roles for example management positions

On Offer

Annual salary up to £35,000
Monday to Friday, 8-8.5 hours between 8am and 6pm
Development and progression
25 days holiday + bank holidays
Your birthday off
Regular updates on Employment Law, so that you are always up to date
Free Employee Assistance programme
Private medical with BUPA (with length of service)
Social events and department budget for a quarterly day out
A senior team that listens to, takes on board and responds to feedback
Salary reviews twice a year
Career pathways to develop your skills and support your progression through the business