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Are you a problem-solver with a passion for delivering top-tier customer service?
Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you!
We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues.
Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction.
Day to Day
- Handling member complaints & retention opportunities
- Investigating issues thoroughly and working with internal teams to find quick, effective solutions
- Keeping member records up to date and ensuring accurate service delivery
- Supporting members with account activations and bookings
- Collaborating with Business Development & Credit Control teams to streamline processes
YOU?
- A can-do attitude and a thirst for knowledge
- The ability to stay cool under pressure in a fast-paced environment
- Strong time management and multitasking skills
- A dynamic and flexible approach to problem-solving
Ready to make a difference and be the go-to problem solver? Apply today and lets talk!
49079CC
INDHIN
