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Job Title:聽IT Support Administrator
Salary:聽拢30,000-拢35,000
Location:聽Hitchin
Contract:聽Permanent, full-time
Hours:聽Monday to Friday - 9:00-17:00pm (occasional early shift 6am-2pm on a rota basis)
Industry: IT Solutions
COMPANY PROFILE
As my client's business continues to grow, they are seeking a IT Support Administrator to join their team. This role requires you to be patient, adaptable and able to work well under pressure. You will need to have at least 4 years of experience in a IT role which covers the main areas of IT infrastructure support with a broad range of technical knowledge.
SKILLS REQUIRED
路At least 4 years experience within a IT support role
路GCSE in English, Maths & Science/IT C grade or above
路Excellent communication skills
路Technically and numerically minded
路Organised and efficient
路Able to work off your own initiative
路Multitasker
RESPONSIBILITIES
路Manage and support client hardware, software, IT systems, and infrastructure.
路Provide reactive support, troubleshoot issues, and implement both short-term fixes and long-term solutions.
路Configure, onboard, and reprovision devices for clients, including setting up new IT environments.
路Administer cloud services such as Active Directory, Azure, and Office 365.
路Perform proactive system maintenance, server backups, and recovery operations after outages.
路Liaise with clients, suppliers, and team members while keeping documentation and tickets updated.
路Communicate technical information clearly to non-technical users and provide regular status updates.
路Visit client sites for unresolved issues and assist with technical implementation projects.
ADDITIONAL INFORMATION
路Flexible approach to office/home working
路20 days annual leave plus bank holidays
路Private medical insurance (once probation passed)
路WorkSave Pension Plan available
路Free on-site parking
路Training courses encouraged and funded
路Summer & Christmas Parties
路Team nights out/socials
路Takeaway lunches for your birthday
聽
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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