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IT Technical Support and Web Technician

Dupen Ltd (Dupen Recruitment)
Posted 8 days ago, valid for 16 days
Location

Hitchin, Hertfordshire SG4 7RB

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a project-based IT support and web technician in a rapidly expanding technology services company.
  • Candidates should have hands-on front-end web experience, specifically in HTML and CSS, along with some client-facing experience.
  • The position involves 85% internal work and 15% external work, requiring travel within the UK and internationally.
  • The salary starts at £26,000, increasing to £27,000 after a 3-month probationary period, along with a travel bonus and a 5% pension.
  • Applicants should have some ambition to manage projects in the future and ideally possess 1-2 years of relevant experience.

Project based IT support & web technician:    Are you an IT technician or home ‘Tech’ enthusiast with confident IT skills but looking for something ‘different’ where you can utilise your abilities?  Do you have good hands-on front-end web experience ( HTML, CSS)? (please note this is not a software developer role as such).  Enjoy supporting clients both remotely and face-to-face?  Are you keen to travel (both UK and internationally)? Have some ambition to own and run projects in the future?  If this sounds like ‘you’, I’d be keen to hear from you!

This very successful, rapidly expanding technology services company has a great team in place and offers a friendly, collaborative and fast-paced environment.  They have a fresh opening for a hands-on project technician. 

The role could suit a person with a technical-bias, having worked in demanding, client-facing environments, or a more technical person ( helpdesk or installer ) who would like a more client-facing role. This very varied opportunity covers: -

>   Internal work – 85% of the time / External work (UK & Global travel) 15%

>   Installing, configuring and supporting the software & associated systems equipment used in a variety of global locations

>   Creating & configuring dedicated web portals using HTML, CSS, JavaScript (the client can provide more training on this but needs a good level of experience they can build on) – any MySQL, jQuery, React, Bootstrap useful

>Managing client relationships

>  User training

>  Creating solutions

>   More details available on application

The role offers the chance to progress to the project management team and grow in-line with the company’s global expansion.

Salary  £26,000 (£27,000 after 3mth probationary period) travel bonus, 5% pension

Services advertised by Dupen are those of an Agency.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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