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3rd Line Engineer

Absolute Recruit
Posted 19 days ago, valid for 24 days
Location

Hitchin, Hertfordshire SG4 7RB

Salary

£36,000 - £43,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity is available for a 3rd Line Technical Support & Project Engineer at a leading managed service provider.
  • The role involves on-site customer support, remote troubleshooting, and project delivery, requiring experience in Windows Server environments and network infrastructure.
  • Candidates must have a history of deploying and supporting Microsoft 365 solutions and managing devices with Microsoft Endpoint Manager.
  • The position offers a salary of up to £45,000 along with excellent benefits and is based in Hitchin.
  • Previous experience working within a managed service provider (MSP) is essential for this full-time, permanent role.
3rd Line Technical Support & Project EngineerAn opportunity has arisen to join an exciting, dynamic and leading managed service provider as a 3rd Line Technical Support & Project Engineer.The 3rd Line Technical Support & Project Engineer position involves a mix of on-site customer support, remote troubleshooting and project delivery. You’ll be able to work closely with a variety of clients to optimise their IT Systems as well as serving as an escalation point for more advanced technical issues.As the 3rd Line Technical Support & Project Engineer the required skills and experience including:
  • Experience of working within Windows Server environments (2016-2022) as well as Active Directory, AD Sync and Group Policies
  • Clear working experience of configuring and maintaining network infrastructure, including LAN/WAN, routing, VLANs, VPNs and Firewalls.
  • A history of working in deploying and supporting Microsoft 365 solutions, including Teams, SharePoint and OneDrive.
  • Experience of troubleshooting and managing devices and policies using Microsoft Endpoint Manager/Microsoft Intune.
  • Working experience of Hyper-V within previous roles.
  • Experience of working within an MSP previously is essential.
  Salary: Up to £45,000 with excellent benefitsLocation: Hitchin (A mixture of office-based work, on-site support and remote assistance)Contract: Full-time/Permanent  If you’re interested in finding out more about the 3rd Line Technical Support & Project Engineer then please reach out!#LI-MO1

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.