- Experience of working within Windows Server environments (2016-2022) as well as Active Directory, AD Sync and Group Policies
- Clear working experience of configuring and maintaining network infrastructure, including LAN/WAN, routing, VLANs, VPNs and Firewalls.
- A history of working in deploying and supporting Microsoft 365 solutions, including Teams, SharePoint and OneDrive.
- Experience of troubleshooting and managing devices and policies using Microsoft Endpoint Manager/Microsoft Intune.
- Working experience of Hyper-V within previous roles.
- Experience of working within an MSP previously is essential.
Back to search3rd Line Technical Support & Project EngineerAn opportunity has arisen to join an exciting, dynamic and leading managed service provider as a 3rd Line Technical Support & Project Engineer.The 3rd Line Technical Support & Project Engineer position involves a mix of on-site customer support, remote troubleshooting and project delivery. You’ll be able to work closely with a variety of clients to optimise their IT Systems as well as serving as an escalation point for more advanced technical issues.As the 3rd Line Technical Support & Project Engineer the required skills and experience including:
3rd Line Engineer
Absolute Recruit
Posted 19 days ago, valid for 24 days
Hitchin, Hertfordshire SG4 7RB
£36,000 - £43,200 per annum
Full Time
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Sonic Summary
- An exciting opportunity is available for a 3rd Line Technical Support & Project Engineer at a leading managed service provider.
- The role involves on-site customer support, remote troubleshooting, and project delivery, requiring experience in Windows Server environments and network infrastructure.
- Candidates must have a history of deploying and supporting Microsoft 365 solutions and managing devices with Microsoft Endpoint Manager.
- The position offers a salary of up to £45,000 along with excellent benefits and is based in Hitchin.
- Previous experience working within a managed service provider (MSP) is essential for this full-time, permanent role.