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Customer service representative
Customer Service Administrator/Schedular

Customer Service Administrator/Schedular

Mosaic Recruitment Ltd.,

Posted 18 days ago, valid for 4 days

Hoddesdon, Hertfordshire EN11 8RT

Part Time

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Sonic Summary

Mosaic Recruitment is seeking an experienced Administrator for a small business in Hoddesdon.
The role involves providing administrative and customer service support to the service manager.
Candidates should possess strong organisational, numeracy, and communication skills, with a focus on customer service.
The position requires at least 2 years of relevant experience, and the salary is competitive.
Working hours are Monday to Friday, from 8am to 5pm.

Mosaic Recruitment are currently looking for an experienced Administrator to join a well-established small business based in Hoddesdon. This role is predominantly focused on providing administrative & customer service support to the service manager, requiring good organisational, numeracy, customer service, time management and communication skills. Key Duties:

To be the first point of contact for incoming calls to the company and customer services department
Answering enquiries relating to scheduling, prices, and product availability
Communicating with technicians and raising quotations based on their findings
Maintaining good relations with contract customers
Processing orders
Oversight of goods coming in and goods going out of the warehouse
Liaising with other department on ad hoc matters

Person Specification:

Good customer service skills
Ability to work well in a busy and fast paced environment
Confident and professional telephone manner
Ability to commute to Hoddesdon
Hours: Monday – Friday, 8am – 5pm

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