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Customer service representative
Customer Service Administrator

Customer Service Administrator

Mosaic Recruitment Ltd.,

Posted 14 hours ago, valid for 22 days

Hoddesdon, Hertfordshire EN11 8RT

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

Mosaic Recruitment is seeking an experienced Administrator for a small business in Hoddesdon.
The role involves providing administrative and customer service support, requiring strong organisational and communication skills.
Key duties include handling incoming calls, answering enquiries, raising quotations, and processing orders.
Candidates should possess good customer service skills and be able to thrive in a fast-paced environment.
The position offers a salary of £25,000 and requires at least 2 years of relevant experience.

Mosaic Recruitment are currently looking for an experienced Administrator to join a well-established small business based in Hoddesdon. This role is predominantly focused on providing administrative & customer service support to the service manager, requiring good organisational, numeracy, customer service, time management and communication skills. Key Duties:

To be the first point of contact for incoming calls to the company and customer services department
Answering enquiries relating to scheduling, prices, and product availability
Communicating with technicians and raising quotations based on their findings
Maintaining good relations with contract customers
Processing orders
Oversight of goods coming in and goods going out of the warehouse
Liaising with other department on ad hoc matters

Person Specification:

Good customer service skills
Ability to work well in a busy and fast paced environment
Confident and professional telephone manner
Ability to commute to Hoddesdon
Hours: Monday – Friday, 8am – 5pm

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