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Service Administrator

Huntress
Posted 2 days ago, valid for 7 days
Location

Horsham, West Sussex RH13 0NE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Administrator position in Horsham is a full-time role with working hours from Monday to Thursday 8:30-5pm and Friday 8:30-4:30pm.
  • This is a 6-month fixed-term contract offering a salary between £27,000 and £29,000.
  • Candidates should have previous experience in an administrative role with service support responsibilities and possess strong attention to detail.
  • Proficiency in Microsoft Office is required, and SAP experience is highly desirable, along with a valid driver's license due to the office's remote location.
  • The role includes benefits such as 23 days of annual leave (pro rata), an early finish on Fridays, and a company pension contribution after 3 months.

Service AdministratorHorshamFull time | Monday - Thursday 8:30-5pm and Friday 8:30-4:30pm6 Month FTC£27,000 - £29,000

We are looking for a Service Administrator to support our client's team with administrative, service, and finance-related tasks. The ideal candidate will be highly organised, detail-oriented, and able to manage multiple priorities efficiently.

Key Responsibilities:

  • Handle customer and field service calls and emails.
  • Create quotations, raise service reports, and ensure timely distribution.
  • Manage field engineers' schedules and assist with workload planning.
  • Generate and distribute KPI reports.
  • Provide holiday cover and support management and service personnel as needed.
  • Assist with finance queries, expense reconciliation, and invoice-related customer support.
  • Support spare parts billing in the Office Manager's absence.

What we are looking for:

  • Strong attention to detail and ability to manage multiple tasks.
  • Excellent written and verbal communication skills.
  • Ability to work independently and under pressure.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); SAP experience is highly desirable.
  • Proactive, problem-solving mindset.
  • Previous experience in an administrative role with service support responsibilities.
  • SAP experience beneficial.
  • Must have a driver's license (office is in a remote location).

What's in it for you:

  • 23 days annual leave (pro rata) + Bank Holidays
  • Early finish on a Friday
  • Company pension contribution (5% after 3 months)
  • 4x death in service benefit

If you're a proactive and organised individual for a dynamic role, apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.