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Pineapple Careers is proud to be partnering with an organisation based in Horsham that is looking to recruit a Customer Service Administrator on a full-time permanent basis. Are you an organised and proactive individual who thrives in a customer support role? Do you take pride in delivering outstanding service and ensuring smooth administrative operations? If so, we would love to hear from you!
Key Responsibilities:
- Work collaboratively within the Administration team to ensure smooth operations
- Accurately input and update data in the system
- Handle customer queries via telephone and email with a friendly and professional manner
- Collect and input accurate meter readings from various sources
- Proactively identify customer consumable requirements and place necessary orders
- Support the implementation of the new system
- Identify unusual patterns in consumable or device usage
Key Skills:
- Strong organisational and planning skills
- Ability to prioritise and manage workloads effectively
- Excellent attention to detail and accuracy
- Friendly and professional telephone manner
- A team player with great interpersonal and collaboration skills
- Able to work under pressure and meet deadlines
- A proactive and motivated approach with a can-do attitude
Personal Profile:
- Enthusiastic and customer-focused
- Reliable, trustworthy, and able to work well within a team
- Confident with Microsoft Office and general administrative tasks
- Personable, with strong written and verbal communication skills
- Entry-level role: no previous experience is required, but a willingness to learn is essential
Salary & Benefits:
- £22,500
- 08.00 - 16.30 and 09.00 - 17.30 (Monday to Friday)
- 23 days annual leave plus Bank Holidays
- Pension contribution
- Free onsite parking
- Excellent induction and training programme
- Supportive working environment with opportunities for career progression
- Social events and team activities
If this role sounds like your next career move, then please apply today! Alternatively, please contact Pineapple Careers for more information.
Pineapple Careers are acting as an Employment Agency in relation to this role.
Keywords: Customer Support Administrator, Office Administrator, Customer Service, Customer Service Administrator, Office Admin, Admin, Co-ordination, Customer Service, Admin Support, Office, Administration, Office Coordinator, Admin Assistant, Admin support, Customer Service, Data entry, Microsoft, Horsham.
