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Operations Administrator

Operations Administrator

Pertemps Crawley Perms 304

Posted 3 days ago, valid for 7 hours

Horsham, West Sussex RH13 0NE, England

£27,333 per month

Full Time

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Sonic Summary

Our client, a well-established fire protection service company, is seeking two Operations Administrators for their team in Horsham.
The starting salary for this position is £26,000, which increases to £27,332.80 after six months.
Candidates should have strong administrative experience, with a preference for those who have experience scheduling engineers.
The role involves managing incoming calls, booking repairs and installations, and keeping clients updated throughout the process.
This full-time position offers Monday to Friday hours, 20 days of holiday plus bank holidays, and additional benefits including an annual performance bonus.

New season, new opportunities!Our client, a well-established fire protection service company, is on the hunt for two Operations Administrators to join their growing team in Horsham. If you're super organised, love helping people, and enjoy a fast-paced environment, this could be just what you're looking for!What's in it for you?

Starting salary of £26,000, increasing to £27,332.80 after six months.
Monday to Friday, 8:30am - 5pm
20 days holiday + bank holidays, increasing to 25 with service-plus your birthday off.
Free onsite parking & accessible transport links
Annual performance bonus
Employee Assistance Programme

The Role:

Taking incoming calls and booking in repairs and installations.
Providing engineers with everything they need-job sheets, timesheets, and a smooth schedule.
Keeping clients in the loop with regular updates.
Updating client contracts and details on the CRM.
Raising purchase orders for subcontractors.
Working closely with the scheduling team to keep things running like clockwork.
Managing job progress to ensure deadlines are met.

The Person:

Strong admin experience (a must!).
A natural people-person with top-tier customer service skills.
Ability to build great relationships with clients.
Experience scheduling engineers is desirable but not essential.

If you're a confident, organised, and customer-focused administrator looking for a new role, get in touch today to find out more about this great opportunity!

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