Customer Account Manager

Customer Account Manager

Competitive Salary reflective of experience

Are you a driven and customer-focused sales professional with experience in Electronics, Engineering or a related field?

Do you thrive in a flexible and dynamic work environment where you can make a real impact? If so, we have the perfect role for you!

About the Role

Join a well-established supplier of high-quality components and value-added services to diverse industries. As Customer Account Manager, you'll play a pivotal role in a small, dedicated sales team that prides itself on delivering exceptional, personal, and reliable customer service.

In this exciting position, you’ll build strong relationships with customers and suppliers, manage sales processes, and promote bespoke solutions such as cable assembly, box builds, and custom designs. With autonomy and the opportunity to influence success, this is a role where your efforts will truly make a difference.

Key Responsibilities

• Customer Relationships: Build and nurture relationships with both new and existing customers, driving sales growth and loyalty.
• Supplier Collaboration: Negotiate pricing and secure the best deals with trusted suppliers.
• Order Management: Oversee sales orders from enquiry to delivery, ensuring seamless customer satisfaction.
• Quotation & Procurement: Create accurate quotations, manage purchase orders, and streamline order fulfilment.
• Technical Expertise: Provide tailored technical solutions to meet customer needs.
• Teamwork & Strategy: Work closely with colleagues and the Director to develop sales strategies and promote value-added services.

What’s in It for You?

• A flexible work environment where you can manage your workload independently.
• Step-by-step comprehensive training tailored to your needs.
• The opportunity to be part of a close-knit team that values collaboration, initiative, and reliability.
• A role that encourages professional growth while contributing to the company’s success.

About You

We’re looking for someone who is:

• Experienced in a sales or account management role within Electronics, Electro-Mechanical, or similar industries.
• Customer-focused, with excellent communication and relationship-building skills.
• Proactive and self-motivated, with the ability to manage multiple tasks effectively.
• Comfortable working in a small, dynamic team where flexibility and reliability are key.

If you’re ready to take on a role where you can develop both professionally and personally while contributing to a company that values its team and customers, we’d love to hear from you!

Harris Lord Recruitment is acting as the Employment Agency for this vacancy.

Sales, Account Management, Customer Service, Electronics, Electro-Mechanical, Technical Sales, Cable Assembly, Box Builds