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Export Manager

Heathrow Personnel
Posted 8 hours ago, valid for a month
Location

Hounslow, Greater London TW6 2AB, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced EXPORT MANAGER to join a global freight forwarder near Heathrow.
  • The role requires a minimum of 5 years of experience in exports or freight forwarding.
  • Key responsibilities include managing customer relationships, leading customer reviews, and ensuring compliance with customs procedures.
  • The position offers a salary of £45,000 to £55,000 per year, depending on experience.
  • Working hours are Monday to Friday from 9:00 AM to 5:30 PM.

We are recruiting for an experienced EXPORT MANAGER to join a global freight forwarder based locally to the Heathrow area.

Duties would include:

  • Continuously grow customer service excellence and productivity effectiveness through development and process review.
  • Engage and grow all people in area of responsibility through the implementation of Active Leadership.
  • Responsible for the retention and growth of Key Accounts within the Region and for identifying key areas of added value to the customer.
  • Lead customer reviews; identify 'hot spots’ ensuring KPI’s and continuous improvement programmes are run in partnership with customers.
  • Manage and develop existing customer relationships internally and externally to ensure they are committed and that their business is retained and opportunities for growth are leveraged.
  • Manage implementation of all new key accounts to ensure successful for customer and company.
  • Lead/participate in presentations to existing and potential customers.
  • Manage Customs Compliance procedures and documentation
  • Maximise Gross Profit through Service Selection
  • Manage Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
  • Maintain DfT and CAA compliance
  • Manage Key Performance Indicators (Milestones, Station Metric)
  • Contribute to the First Choice continuous improvement program
  • Manage Weekly Team briefing sessions

Experience needed:

  • 5+ years experience within exports / freight forwarding
  • Outstanding communication skills
  • Team management experience
  • Excellent communication

Working hours:

  • Monday - Friday 0900am - 1730pm

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.