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Freightserve are looking to recruit a Junior Internal Sales Executive for a Heathrow based GSA. The company are currently expanding their successful operation.
DESCRIPTION:-
The Junior Internal Sales Executive is responsible for supporting the sales team in achieving revenue targets by managing customer relationships, responding to inquiries, and coordinating with other departments.
This entry-level position focuses on providing excellent customer service, identifying potential sales opportunities, and maintaining accurate records of sales activities.
RESPONSIBILITIES:-
Sales Support:-
• Assist in generating and following up on leads to drive sales.
• Respond promptly to customer inquiries via phone, email, or other communication channels.
• Prepare and send quotations, proposals, and other sales-related documents.
• Collaborate with the sales team to ensure smooth execution of orders and customer satisfaction.
Customer Relationship Management:-
• Build and maintain positive relationships with customers to encourage repeat business.
• Understand customer needs and suggest appropriate products or services.
• Handle customer complaints or escalate issues to the appropriate department for resolution.
Data Management & Reporting:-
• Maintain accurate records of customer interactions, orders, and sales activities in the CRM system.
• Prepare regular reports on sales performance, customer feedback, and market trends.
• Assist in market research to identify new business opportunities or improve current processes.
SKILLS & EXPERIENCE:-
• Entry-level position: prior experience or internships in sales or customer service is an advantage.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM software is a plus.
• Goal-oriented mindset with a proactive approach to problem-solving.
Please only apply if you have the necessary experience as only people with the correct experience will be contacted.
