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Company Name: Logic 360 Ltd
Job Opportunity: Customer Call Agent
Location: Heathrow Airport
Employment Type: Temporary
Working Shift Patterns: Varied days between Monday – Sunday
Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00)
Salary: £11.75ph (Weekly pay)
Job Description:
We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations.
Key Responsibilities:
- Dealing with inbound & outbound bookings
- Handling customer queries via telephone & email
- Booking vehicle collections and returns
- Updating and monitoring of the companies booking systems, databases etc
- General admin duties
Requirements:
- Strong customer service skills
- Computer literate and competent using a variety of systems
- Good level of verbal and written communication skills
- Have the ability to work independently and as a team
- Able to work on any of the shift times above
Skills:
- Excellent communication skills (Verbal and written)
- Interpersonal skills
- Admin and computer skills
- Able to adapt to fast paced and challenging situations
How to Apply:
If you feel that you could thrive in a fast paced environment as a Customer Call Agent and would like to take the next step in your career, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group – Recruitment done differently.
Equal Opportunity Employer:
Please note that Logic 360 Ltd is a Recruitment Agency and Employment Business recruiting on behalf of our clients.
