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Hounslow
Hub Assistant

Hub Assistant

Office Angels

Posted 20 hours ago, valid for 20 days

Hounslow, Greater London TW6 2DN, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Operations Assistant role in Hounslow offers an hourly rate of £12.50, along with holiday accrual and benefits from Office Angels.
Candidates should have prior experience in customer service and administration, with a focus on managing inquiries efficiently.
The position is full-time, requiring 40 hours per week, and operates Monday to Friday with shifts from 8am to 5pm or 6am to 3pm.
This ongoing temporary position has the potential to become permanent, making it an attractive opportunity for the right individual.
Applicants should be available immediately, possess strong communication skills, and be proficient in MS Office and CRM systems.

ROLE:?Operations Assistant - Immediate Start! LOCATION:?Hounslow, with free onsite parking HOURLY RATE: £12.50+ holiday accrual + Office Angels benefits HOURS: Monday to Friday. 8am - 5pm, 6am - 3pm. 40 hours DURATION:?On-going, with the potential to go permanent We are currently working with a Maintenance business in Hounslow, who are looking for additional support within their operations team. You will support with admin and customer service to ensure that all customer inquiries are managed and finalised within business SLAs. You will work in a close knit team and have interaction with all internal teams. They are looking for customer-focused, confident and an organised individual to join their team! Duties; * Working in the Operations team, ensuring that the best and most efficient services are offered to their customers * Managing a high volume of enquiries * Reviewing and uploading each enquiry to the business system * Ensuring that the correct SLA is allocated to each job * Escalating any urgent enquires to the Team Leader * Working to team KPIs, and reviewing performance with the Team Leader * Working with internal teams on a daily basis, including contractors We'd love to speak to you if; * You love working in a close-knit team and enjoy supporting customers * You have a high attention to detail and have experience working to deadlines * You are a strong communicate and comfortable writing email responses * You are a confident user of MS office and CRM systems * You are available immediately This a temporary position starting immediately, which is ongoing and the potential to be made permanent. Please apply today. Please call/email Erin Dunsby - -

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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