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Job Title: Air Import Co-Ordinator
Location: Hounslow
Pay: 14 per hour, paid weekly
Role Overview: Join our client's Air Operations team as an Air Import Co-Ordinator. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
- Main contact for customers
- Support customs clearance
- Confirm delivery requirements
- Monitor and communicate shipment progress
- Present and report on calls
- Resolve queries and complaints
- Ensure accurate invoicing
Requirements:
- Knowledge of import airfreight operations
- Preferred experience with CDS customs clearance
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficiency in Microsoft Office
- Experience with Cargowise or Salesforce is a plus
Additional Requirements:
- Security check including reference check for the last 5 years of work and education history
- Clean DBS (Disclosure and Barring Service) check
Schedule: Monday - Friday, 9AM - 6PM, with occasional paid overtime.
