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ECOMMERCE MANAGER
Location – Brand Hub - Huddersfield
Department – Marketing, Creative and eCommerce
Reports to – Head of Marketing
Direct reports – Content Assistant(s)
Main Job Purpose
The e-Commerce Manager is accountable for running of portfolio of websites. Working closely with the Head of Marketing, you will have ultimate responsibility for online development, revenue generation and growth.
Key Performance Measures (KPMs)
These are the expected deliverables of the role and will be aligned to the probation period and performance development review (PDR) process:
- Managing 4 transactional apparel and footwear sites on the Shopify platform.
- Manage agency and freelance marketing resource.
- Manage activations based around the promotions calendar.
- Lead on initiatives and projects to improve customers online experience and increase sales.
- Monitoring, reporting and improving all online KPIs.
- Work closely with the brand teams to ensure all guidelines are met.
Functional and/or Technical Skills
- Microsoft 365 Office (Word, Excel, PowerPoint etc.)
- Experience of Shopify and Klavio
- Good eye for detail
- Commercial awareness
- Creative flair/ passion for our Brands
- Ability to multitask
Behavioural Skills
- Champions and develops team working and collaboration across Focus Brands in order to develop relationships and ensure that others share their views and opinions, resulting in improved team working across Focus Brands.
- Coaches and inspires confidence in others. Anticipates business changes and considers their impact in order to promote collective capability to succeed, enhance capabilities and drive performance.
- Uses different influencing and communication strategies in order to gain support and build momentum for own and team's ideas.
- Gathers information from a wide range of sources and generates different approaches to solve complex business problems in order to gain a wider perspective, understand issues from a broader angle and find new ways of resolving issues.
