Back to search
Page Personnel are working in partnership with a well known organisation sitting within the professional services industry to recruit for a permanent Claims Assistant. This role is ideal for someone looking to build a career in professional services, specifically in the Customer Service department. The role requires exceptional customer service skills and the ability to handle claims in a timely and efficient manner.
Client Details
A leading provider of legal services in the UK, with an expanding workforce . Based in Huddersfield, they are dedicated to delivering excellent services to their clients and have a strong focus on employee development and satisfaction.
Description
- Manage claim files, ensuring all relevant information is up-to-date and accurate.
- Communicate effectively with clients to understand their claims and guide them through the process.
- Work closely with legal professionals to ensure efficient resolution of claims.
- Provide excellent customer service at all times, maintaining the firm's reputation for quality.
- Handle any claim-related queries, providing clear and concise information.
- Assist with the preparation of reports and other documentation related to claims.
- Stay informed about changes in the legal industry, particularly regarding claims processing.
- Participate in team meetings and contribute to the continuous improvement of the Customer Service department.
Profile
A successful Claims Assistant should have:
- Proven experience of working within a fast paced customer centric environment.
- Exceptional communication skills, with the ability to clearly explain complex information.
- A customer-focused approach, always aiming to provide the best possible service.
- Good organisational skills, with the ability to manage multiple tasks simultaneously.
- A positive attitude and the ability to work well in a team.
Job Offer
- Opportunities for professional development within the legal services industry.
- A friendly and supportive work environment in Huddersfield.
- A full-time, permanent position in a prestigious firm.
- 25 days holiday excluding bank holidays
- Pension Scheme
- Bonus Birthday holiday.
- Perk box
- Good transport links.
