Receptionist

ReceptionistHuddersfield City CentreSalary: National Minimum WageHours: 8.45am-5pmOverview of responsibilities:Working as part of a team, you will need to be able to provide an efficient, client-focussed telephone service, ensuring that all internal and external calls are processed in a courteous and efficient manner in line with the firm's procedures.

Responsibilities:

• Ensuring the provision of an efficient telephony service handling a high volume of incoming calls across the Firm;
• To receive and initiate calls promptly and efficiently, identifying the callers' requirements.Transferring all calls in an appropriate manner, projecting the Firm's image in a courteous, efficient and helpful manner;
• Take meaningful telephone messages, when required to do so, referring these by e-mail to the appropriate person in a timely manner;
• To carry out any necessary system checks and to advise the telephone supervisor about any system or operating faults;
• Book meeting rooms for work colleagues, managers and solicitors when required to do so.
• Monitoring the Firm's buzzer system, allowing entry to clients and visitors across our sites, in line with our policy;
• Any other reasonable tasks asked of you by the Partnership.

This role is predominantly a back office role, with a limited Front of House presence.When business need requires it, the following duties may also apply:-

• Greeting clients and visitors to the Huddersfield Office, where a fee-earner is not available to do so, assisting with the provision of refreshments, where necessary
• Ensure that all visitors sign the Visitors' Book, for health and safety purposes
• Organise the service of legal professionals in the swearing of oaths and other legal documents.
• Any other reasonable tasks asked of you by the partnership.

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