Operations Manager

Operations Manager - Healthcare

Full time hours

Hull

36,000 - 45,000 per annum

Enhanced DBS required

Office Angels Hull are proudly working with an established healthcare organisation to recruit a dedicated and compassionate Operations Manager to lead their team and ensure the highest standards of care and support are provided to their clients. As the Operations Manager, you will play a crucial role in creating a caring and supportive environment while managing the staff team and promoting their development.

Responsibilities:

• Ensure the achievement of our client's aims and objectives, providing individualised care and support to each client.
• Maintain compliance with our client's system, policies, procedures, and relevant legislation and regulatory guidelines.
• Take ultimate responsibility for the management and performance of all staff members.
• Deliver necessary training to the team and identify additional development or training needs.
• Ensure effective supervision and monitoring of staff performance.
• Foster excellent communication and teamwork among all staff, facilitating regular team meetings.
• Oversee the recruitment and appointment process for new staff members.
• Maintain successful operation of quality control systems and risk management processes.
• Ensure accurate and up-to-date records, both manual and computerised.
• Handle payroll preparation and processing, as well as invoice management.
• Implement an efficient complaints procedure and liaise with clients, relatives, representatives, and social workers.
• Prepare management reports to provide insights into the business's performance.
• Work within agreed budgets to ensure profitability.
• Actively participate in local marketing exercises to support business growth and development.

Qualifications/ experience:

• Previous experience in healthcare operations management or a related field.
• Excellent knowledge of relevant legislation and regulatory guidelines.
• Strong leadership skills with the ability to inspire and develop a team.
• Outstanding communication and interpersonal skills.
• Detail-oriented and highly organised with excellent problem-solving abilities.
• Proficient in computer systems and software.
• A passion for delivering high-quality care and support.

Our client offers a competitive salary and benefits package, along with opportunities for professional growth and development. Join their dedicated team and make a meaningful impact on the lives of their clients.

To apply for this position, please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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