Logistics Administrator

Responsive Personnel are working with a local client looking to add a logistics administrator to their growing team. This is a fantastic opportunity to work with a forward thinking company.

Purpose/Objectives of Job:

Ensuring that admin support is offered and conducted for office related tasks. Ensuring tasks are completed accurately and to a high standard. Close liaison with their relevant CRM to ensure all admin related tasks are completed in a timely manner.

Responsibilities and Tasks:

• Ensuring orders are ran to the correct printing method, and ensuring these are distributed to the warehouse, either directly to workers, or to the relevant customer trays.
• Assist account managers and CRMs in completing admin related tasks but are not limited to, running of stock reports, adjustments to systems etc.
• Assisting in processing shipping labels for relevant orders where applicable.
• Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs to them when invoicing.
• Ensuring that orders are closed with the correct costs so that the customer is invoiced correctly at the end of the week/month.
• Having a good knowledge of what carriers take what type of parcel. In turn effectively using the shipping calculator to determine the shipping costs.
• Assisting team in running KPIs if required, so that account managers can report this back to the relevant customers/management.
• Monitoring order volumes/flows, escalating where needed to relevant account manager/CRM in order to ensure correct staffing levels are achieved.
• Keeping close relations with their CRM to ensure all daily/weekly/month tasks are completed.
• Assist in running charge sheets and the use of chess outputs to assist account managers when they are invoicing at week/month end.
• Have the ability to work to a high standard consistently, and escalate if they are not going to complete a task in a timely manner.
• Ensure that any health and safety concerns are escalated to the relevant team through the SharePoint so that action can be taken to resolve health and safety risks.
• Attend team meetings internally where required to ensure you are up to date on the latest company information.
• Answer the phone when calls are transferred through via reception, when reception is on leave, answer the phone to outside calls.

Person Specification

• Good organisation skills.
• Reliable.
• Process driven.
• Have good communication skills.
• Articulate and numerate.
• Competent in the use of Windows Office Packages.
• Able to learn effectively to conduct day to day tasks on a logistics management system.
• Office experience is ideal, however not essential.
• Ability to work within a team, as well as individually.