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- Effectively deal with all sales enquires (e.g., phone, e-mails, websites) with appropriate follow-up (e.g., samples, brochures).
- Ensure the timely production of quotations, ensuring all relevant information is included.
- Maintenance of customer/prospect database.
- Process orders on ERP, liaising with the Accounts department regarding payment terms and Production and Despatch departments regarding delivery dates.
- Arrange credit notes as required.
- Timely administration of customer complaints.
- Undertake research, cold calling, marketing exercises to generate leads.
- Undertaking research into possibilities of Encocam representing other companies products and when required.
- Update of visit reports and follow up action.
- Arrange customer visits for front line sales staff and occasionally accompany them to visits.
- Assist in the development and improvement of sales literature, datasheets and website.
- Prepare Routings and BOMs for standard products.
- Create works orders for jobs going through the shopfloor.
- Arrange internal meetings for the Business Unit Manager.
Job Type: Full-time
Person Specification.
- Strong Communication Skills
- Ability to be able to work on their own and within a team
- Forward thinking and problem solver
- High attention to detail and time management.
- Some sales background ideal.
- Business Central experience desirable but the ability to show working on multiple platforms is essential.
- At least 2 years strong administration experience.
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
