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Long established small family business and well known within their industry for providing mechanical services i.e. equipment within their field.
They are looking to expand so need help with the administration side of the business. This responsibility will grow as you become more confident and the salary will rise with it!
DUE TO THEIR VILLAGE LOCATION, YOU MUST HAVE YOUR OWN TRANSPORT.
Our clients deal with specialist fleets of plant equipment on behalf of manufacturers and end users, i.e. the clients. They also own their own fleet which they hire out to businesses as and when.
It would be helpful if you have used an AppleMac but not essential.
Initially you would be:
* Dealing with customers via phone and email. * Processing requested from clients wishing to hire equipment or book inspections of equipment already on site where you would assist in liaising with an engineer to go out on site. * Answering the telephone and dealing with emails.
Once trained and confident you will be able to perform the following duties:
Managing Inspection. This is about ensuring six monthly onsite inspections of equipment as well as a 3-month inspection for their largest client. These inspections are a legal requirement. You will invariably be liaising with drivers to schedule these inspections. This needs to be carefully tracked for Health & Safety reasons to ensure certificates are maintained. Everything must be carefully logged onto spreadsheets enabling you to keep track.
Dealing with Suppliers: Ordering parts from suppliers in time so the workshop can fix the equipment onsite or in their workshop. This would require good communication skills.
Engineer Scheduling: There are only a handful of engineers within the business who would rely on you to schedule parts coming into the business. Allocation of resources for any breakdowns. When engineers fix equipment within the workshop or onsite, they will send you a job sheet detailing the work carried out. Again, everything must be carefully logged on spreadsheets enabling you to keep track.
Invoicing: Receiving job sheets of work completed by engineers and inputting these details into the system ready for invoicing.
You will be:
* Happy to work full time in the office.* You will be competent with Microsoft Excel* Knowledge of AppleMac would be useful but not essential* You will have 2+ years' office experience. Hours: Flexible 8.30am - finish at 4.00pm. 30 minutes for lunch. Holidays: 5 weeks plus statutory 8 Bank Holidays.
