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- Responsibility for developing new business models and identifying necessary process changes to streamline critical workstreams and drive efficiency.
- Identifying unarticulated business needs and coordinating between stakeholder groups to address them.
- Supporting the entire life cycle of critical application (ERP & WMS) solutions including discovery, design, build, test and data management.
- Defining and documenting the “as-is” and “to-be” core business processes and clearing defining the end-to-end business journeys.
- Understanding the customer journey and translating it into the appropriate medium (i.e. user stories / FDD/TDD) that enable systems to align to the core business processes to enable our customers.
- Identify, challenge, and agree the business benefits achievable through digital transformation and build the framework to track these benefits.
- The prototyping and co-design of innovative solutions whilst coaching business users to make use of technology and information.
- Analysing the impact (good or bad) of expected outcomes on the ERP & WMS solution, in terms of people, processes and technologies to ensure business outcomes are devised and successfully achieved.
- Determining the information (data) requirements with which to guide data management and integration decisions.
- A proven track record as a business analyst within a manufacturing/FMCG environment, with exposure to processes such as Warehousing, Supply Chain, Procurement or Manufacturing.
- Ability to gather and translate functional and non-functional requirements to an agreed standard.
- Ability to run events that identify problems and iterate solutions to enhance the business requirements.
- Exposure to relevant industry technologies, particularly WMS and ERP systems
- Ability to work with data to identify patterns and form conclusions that may challenge current processes, identifying and rectifying and issues or inefficiencies
- Excellent communication with the ability to convey complex and technical business issues to diverse audiences, including technical and non technical stakeholders
- Deliver solutions within the appropriate framework and methodology whilst ensuring the supportability of services delivered.
