Assistant Supported Living Officer
* Location: Huntingdon
* Job Type: 9-month fixed term contract (maternity cover)
* Full time on site supporting 29 units
* Salary: 13 per hour PAYE - 17.09 per hour Umbrella
* Enhanced DBS required
* Start date - 17th March 2025
One of the biggest housing associations is seeking an Assistant Supported Housing Officer to provide a comprehensive and high-quality housing service. This role involves working closely with supported accommodations to ensure the safety and well-being of all residents. The successful candidate will be instrumental in assisting residents with tenancy sustainment, safety checks, and community integration.
Day-to-day of the role:
* Provide advice and practical assistance to residents on tenancy sustainment including benefits, arrears, budgeting, and utilities.
* Conduct property health and safety checks, void inspections, and manage repair logging on IT systems.
* Assist in the introduction of new tenants, conducting viewings, sign-ups, and initial visits.
* Support residents in managing anti-social behaviour and ensure compliance with relevant policies.
* Offer guidance on home maintenance, fire safety, and the use of equipment.
* Facilitate access to local services and community integration for residents.
* Maintain accurate administrative records and update case notes using IT systems.
* Attend and contribute to community safety meetings and provide reports as required.
Required Skills & Qualifications:
* Proven experience in a homelessness and / or tenancy support role
* Understanding of issues relating to supported housing and vulnerable groups.
* Strong IT literacy skills, including proficiency in Microsoft Office.
* Knowledge of welfare benefits systems and health & safety regulations.
* Excellent communication skills, capable of dealing with stakeholders at all levels.
* Experience in safeguarding frameworks applicable to vulnerable/homeless individuals and families.
To apply for the Assistant Supported Living Officer position, please submit your updated CV to Wendy at Reed.