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Receptionist
Location: Christchurch
Hourly Rate: £11.44 per hour (including paid breaks)
Hours: This role offers 30-40 hours per week, with shifts varying based on flight schedules. You'll need to be flexible, as shifts may include early mornings, afternoons, and weekends.
Tru Talent is thrilled to collaborate with a leading UK airport in the search for a friendly and proactive Front of House / Receptionist to elevate the passenger experience and provide exceptional service.
As the first point of contact for passengers, you will play a pivotal role in managing car park operations, including pre-booked services. This highly visible, customer-focused role involves overseeing car parks and main terminal areas, ensuring seamless, compliant, and efficient passenger flow through the airport while maintaining strict adherence to operational and security protocols.
Key Responsibilities of the Front of House / Receptionist:
- Serve as the first point of contact for passengers, providing excellent customer service.
- Oversee services within car parks and terminal areas, ensuring the safe, efficient, and compliant movement of passengers through the facilities.
- Support day-to-day airport operations, maintaining a professional and welcoming environment.
- Assist the TDO with audits and management of terminal areas, ensuring cleanliness, maintenance, and availability of necessary equipment for smooth operations.
Qualifications and Competencies of the Front of House / Receptionist:
- Flexibility to work various shifts, including days, evenings, nights, weekends, and holidays.
- Strong ability to follow processes and procedures.
- Previous experience in customer service.
- Successful candidates must complete a DBS, security check, and provide 5 years of employment references prior to starting. Employment is contingent on receiving these checks in a timely manner.
Please contact Aimee Wilkins at Tru Talent on (phone number removed) or (phone number removed), using reference (2660) or 'Apply Now'.
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