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Are you a highly organised, customer service-oriented professional looking for a challenging role? Our client is seeking a talented Client Relationship Executive to join their team. This is a full-time, permanent position with an annual salary of £29,000 - £31,000.
Role Summary:
As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and ensuring client satisfaction. This role requires adaptability, attention to detail, and the ability to work collaboratively with the rest of the team.
Responsibilities:
Act as the primary point of contact for clients, proactively managing their needs and addressing any concernsBuild and maintain strong relationships with clients, fostering trust and loyaltyIdentify opportunities for up selling and cross-selling services to existing clientsCoordinate with internal teams to ensure client needs are met and issues are resolved in a timely mannerEnsure accurate and timely delivery of services to clientsMaintain accurate client records and documentationRegularly assess client satisfaction and make necessary improvements
Key Skills and Qualifications:
Experience in a customer service role, preferably in a client-facing positionExcellent communication and interpersonal skillsStrong attention to detail and organisational skillsAbility to work independently and as part of a teamProficient in Microsoft Excel and other relevant softwareValid driving licence
Why Join Their Team?
Join a reputable company that truly cares about their employeesPlay a vital role in delivering exceptional service to clientsCollaborate with a supportive and experienced teamTake advantage of opportunities for professional growth and development
If you are a proactive, client-focused individual with a passion for customer service, this is the perfect opportunity for you. Apply today and start making a difference as a Client Relationship Executive with our client.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
