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Customer Service & Telesales Representative

New Appointments Group
Posted 13 hours ago, valid for 17 days
Location

Hythe, Kent CT21 4LR, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job involves supporting the internal sales team by identifying and generating new leads, booking appointments, and building relationships with key accounts.
  • Candidates should have a proven track record in telesales or internal sales, along with excellent verbal and written communication skills.
  • The position requires a car driver due to the location near Folkestone and focuses on proactive lead generation and customer service.
  • The salary is competitive and dependent on experience, with additional benefits including a yearly bonus structure and 20 days of holiday plus 8 bank holidays.
  • Applicants are encouraged to submit their CV in Word format for consideration.

You will play a key role supporting the internal sales team with identifying and generating new leads, booking appointments and building relationships with existing key and new accounts. This includes making outbound calls to prospect customers for new business opportunities to drive sales. Due to location based near Folkestone, you will need to be a car driver.

Key Responsibilities:

  • Proactively generate new leads
  • Develop existing and new accounts
  • Arranging and booking appointments for the internal B2B Sales team
  • Provide excellent level of customer service at all times
  • Liaise with the sales and service team
  • Deal with customer enquires
  • Explore new opportunities to drive sales
  • Data management on CRM system

The ideal candidate will have:

  • Proven track record in telesales/internal sales experience
  • Excellent verbal and written skills
  • Demonstrate effective client relationship
  • Proactive with a positive attitude and sales driven
  • Outstanding customer service skills
  • Professional telephone manner
  • Proficient in Microsoft Office

Benefits:

  • Monday to Friday 9am to 5pm (30 minutes unpaid lunch break)
  • Competitive salary, dependant on experience and discussed at interview
  • A yearly bonus structure
  • Company pension
  • 20 days holiday + 8 bank holidays

Please submit your CV in Word.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Email Mandy:

Twitter: @nagforjobs

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.