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Resident Services Officer / Housing Officer

Vox Network Consultants
Posted 7 hours ago, valid for 4 days
Location

Ilford, Greater London IG1 2AH, England

Salary

£27.37 per hour

Contract type

Part Time

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Sonic Summary

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  • Southwark is seeking Resident Services Officers (RSO) to join their Area Housing Management Teams due to an increase in positions and career advancement opportunities.
  • The role offers a competitive salary, flexible working conditions, and a comprehensive induction program.
  • Candidates should have experience working with councils or housing associations, as well as experience in conducting property inspections with tenants.
  • The position requires self-motivated individuals who are committed to providing excellent customer service, particularly to vulnerable residents.
  • This is a Monday to Friday role from 9am to 5pm, initially on a 3-month contract with the potential for extension.
The Role:
  • Southwark is a diverse and exciting Borough with the largest local authority held housing stock in London.
  • A number of vacancies for Resident Services Officers (RSO) have arisen in our Area Housing Management Teams following an uplift to the establishment andcareer progression.
  • We offer a competitive remuneration package, flexible working conditions, full induction into the roleand opportunity toshadow established teams with a wealth of experience in the field.
  • The role of RSO is a challenging and rewarding one.



About You:
  • We are looking for self-motivated individuals who will commit to our Equality and Diversity Strategy and offer the highest level of customer experience to all our residents includingthemostvulnerable in our community.
  • Youmusthave a problem solving attitude and welcome the challenge of complex casework; youmustbe able to forge a good network and achieve the best outcome for ourresidentsin a multi-agency setting
  • Must have experience working with councils or housing associations.
  • Must have experience in completing property inspections with tenants.


Contract
  • Working Monday to Friday 9am to 5pm (3 days in office)
  • PAYE via Umbrella
  • Initial 3 month contract with the opportunity to extend


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