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South East London
Monday to Friday 9am to 5pm 2 days WFH 3 in office
3 to 6 month ongoing contract
Estimated Start: Mid April
28.28 per hour umbrella
Responsibilities
- To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to the council's Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes.
- To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care.
- To be responsible for carrying out the coordination role in a number of key areas including: communal internal and external areas on estates, complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date
- Tenancy Enforcement and non-compliance with tenancy terms and conditions
Requirements
- Must have experience working in a housing association or council in the neighbourhood housing
- Must have experience managing a team of staff
If you are interested in this position and meet the requirements, APPLY NOW!
