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- Previous exceptional customer service skills
- Warm dignified communicator
- Compassionate nature
- Minimum 2 years experience working with the elderly, people with dementia and disabled people
- Some experience working with and training volunteers within a charity organisation
- Excellent admin skills
- High level of IT literacy
- Able to work independently and use initiative
- Good knowledge of the Jewish Customs
Responsibilities
In collaboration with the Volunteering Department, identify required needs, opportunities & roles for volunteers.
Identify and create written role outlines to ensure that all volunteers are correctly
matched with suitable opportunities.
Recruit volunteers through current and new networks, organise recruitment events
locally, to promote opportunities at the Organisation
Oversee onboarding and enrolment of volunteers
In collaboration with the Volunteering Department, implement and manage a training
schedule for all volunteers
Day-to-day operational support of volunteer management & engagement.
Maintain accurate volunteer records ensuring the volunteer database
provide relevant KPIs to ensure effectiveness and best practice. In collaboration with other services support and lead special projects
Plan, organise and implement Thank You events and recognition during the annual Organisations Volunteering Week, and oversee and lead on the nomination process for the annual Volunteer Awards event.
