Business Development Manager

Title: Business Development Manager

Type: Permanent

Hours: Full Time

Location: Inverness

Details:

Our client is currently looking to appoint a Business Development Manager to be based in Inverness. You will be responsible for expanding the Hire business, driving sustainable financial growth through increased sales and forging strong relationships with customers. You will be based in Inverness but will be expected to regularly visit existing and potential customers throughout the Highlands including Orkney, Lewis and Skye.

Key Responsibilities

• Revenue and margin growth across all Branches.
• Development of people in the team.

Hire

• Reviewing, developing and implementing a strategy to support sales growth, manage cash flow and improve profitability.
• Ensure adherence to company policy.
• Ensure terms and conditions are adhered to across all branches.
• Ensuring customer value proposition is communicated and demonstrated in dealings with customers.
• Building strong relationships with key suppliers to ensure they are aware of our business objectives and use their knowledge of their products to determine the most wanted items.
• Work in conjunction with product managers and branch managers to conduct research to ascertain the best products for customer requirements.
• Using company product category analysis to look for opportunities in our current customer base.

• Working with the marketing team to raise awareness and promote products internally and externally within the company. Internally to encourage cross selling. Externally, targeted to increase revenues.
• Provide and monitor internal and external sales advisors/representatives with an accurate and timely response to enquiries.
• Regularly research and identify new markets and potential customers for the business.
• Advising and setting up training/information sessions on new items which may or could be of interest to other divisions customers.

• Assess equipment utilisation across all branches. Use information to make decisions to buy and expand, sell or replace.
• In conjunction with workshop supervisor review equipment in service regularly to ensure all equipment ready and available.
• Monitor that any additional costs for additional services.
• Monitor and manage costs of the department. In particular, staff and repair costs.
• Undertaking value for money reviews of existing contracts and arrangements.
• Overseeing and ensuring pricing is competitive whilst at the same time maximising

Hire Inventory Control

• Keep a constant check on stock levels.
• Work with divisional administrator to ensure rolling stock checks of equipment are carried out.
• Manage and approve stock settings to ensure that old stocks are managed out of the business quickly, effectively and at maximum value achievable.
• Ensure that inventory management processes with respect to ordering and purchasing of stocks are effective and monitor system exception reports to ensure timely clearance of issues.

Management

• Coach and develop where necessary the Inverness based team.
• Oversee the team in conjunction with the manager also working with other senior category managers and branch managers where needed.
• Understand the activities of the team to ensure they are fully trained and utilised to maximum effect. Ensure team are trained in new products.

• Carry out annual performance appraisals, performance management and training needs analysis.
• Take responsibility of all functions and develop training sessions for members of staff.
• Regular update meetings with senior category manager
• Attend senior management meetings.
• Coordinate company staff to accomplish compliance with policies and procedures, in particular health and safety.

Person Specification:

• Ability to work within, lead and contribute to a team
• Internally: Daily contact in person, with other team members and work colleagues within the business to develop strong working relationships to improve our offering.
• Externally: Contact with Customers, Supplier Reps during the procurement process.
• Ideally possessing suitable background experience in sales and hire environment would be beneficial.
• Be commercially aware.
• Possess excellent communication skills, to assist with negotiation and clarification when working with both suppliers and colleagues (all the time keeping the customers needs in mind).
• Have a detailed understanding of inventory control/management skills.
• Have strong analytical and problem-solving skills.
• Possess good attention to detail and be able to spot opportunities in buying.
• Have excellent personal organisation and business administration skills.
• Be a self-motivated individual with the ability to work productively, efficiently and effectively with initiative and drive.
• Have strong interpersonal and leadership skills.
• Possess the willingness to learn, improve and adapt.
• Relevant IT skills in basic Office applications and a working knowledge of business ERP systems.
• Have a full valid driving licence.
• A prior knowledge of industrial products would be beneficial but not essential.

Benefits

• Monday to Friday (Saturdays on Rota if specified).
• Employee discount.
• Staff uniforms.
• Cycle to work scheme.
• Discretionary annual bonus, based on company performance.
• Company sick pay (after two years).