Senior Field Service Engineer

Senior Field Service Engineer
Location: Inverness
Hours: Monday - Thursday 8am-5pm, Friday 8am-3pm
Salary: Negotiable depending on experience.

I'm looking for a Senior Field Service Engineer with a keen interest in progressing into the Biomass sector. This opportunity is ideal for a technically minded individual who possesses a solid background in Commercial Plumbing & Heating and/or Commercial Electrical Industry, with biomass specific training provided by the company.

This role will be based in Inverness, however you will typically travel to site from your home location on a daily basis.

You will be responsible for the ongoing Planned & Re-active maintenance, day to day repairs and ensuring commercial biomass heating installations are maintained in line with legislative and contractual compliance.

Key Responsibilities

• Perform planned and reactive maintenance on commercial heating systems, including pumps, control valves, pressurisation units, and associated mechanical/electrical components (control systems, fuel stores, augers, etc.).
• Quickly transition into the Biomass sector with bespoke training courses and hands-on workshops.
• Diagnose and resolve breakdowns and equipment failures efficiently, minimising downtime.
• Conduct servicing tasks to a high standard, maintaining compliance with legislative and contractual requirements.
• Keep detailed records of all work completed using company-provided tools, including a tablet and cloud-based asset management software.
• Deliver excellent customer service, liaising with clients onsite to build strong relationships.
• Collaborate with internal teams to ensure smooth and efficient operations.

What We're Looking For

Essential:

• SNVQ (or equivalent) in Commercial Plumbing & Heating and/or Electrical Installation.
• A valid driving license.
• Minimum of 5 year's experience in a related industry.
• Strong knowledge of mechanical systems, electrical circuits, and heating principles.
• Excellent problem-solving skills and a methodical approach to diagnostics.
• Hands-on experience with commercial heating systems.
• A proactive, solution-focused mindset with strong technical abilities.
• Great communication and interpersonal skills.

Desirable:

• Prior experience in the Biomass sector.
• Additional certifications in heating, plumbing, or electrical disciplines.
• Qualified in Oil/Gas Servicing (OFTEC / Gas Safe Modules).

What's in It for You?

• Full in-house training to support your career development.
• Competitive pension scheme.
• Life assurance scheme.
• Health cash plan and access to a smart wellbeing platform.
• Annual flu vaccines and free health checks.
• Increasing annual leave entitlement based on service length.
• Long service awards to celebrate your contributions.
• Team-building events, generously funded social events, and a supportive workplace culture.
• Access to branded workwear allowance and emergency car kits.
• Free tea, coffee, and secure onsite parking.
• Dedicated departmental budget for team-building activities during working hours.