Shipping Co-ordinator

With safety, quality, efficiency, and customer service as a priority, the Shipping Co-ordinator within ISE is a critical part of the business.

Using your import and export freight knowledge, you will facilitate safe and timely shipment of products and materials. Critically, you will work with key stakeholders to obtain freight estimates and execute customer shipment plans with an emphasis on controlling costs while meeting schedule, customer and compliance requirements. You will take the lead in communicating with clients and facilitating transactions managing shipment orders, requests for tracking information and handling return requests. As Logistics Co-ordinator you will ensure relevant documentation has been prepared and recorded allowing products to be delivered without interruption leading to Client satisfaction by efficient and economical movement of products.

DUTIES & RESPONSIBILITIES:

Organise the shipment of import and export orders: obtaining quotes from freight agents, preparing all relevant documentation, liaising with other departments to obtain information as required.

Communicate with customers and coordinate collections according to FCA Incoterms.

Complete accurate documentation such as commercial invoices and shipping orders in line with regulations according to the country of destination

Ensure all movements of goods, imports & exports are in compliance with HMRC & NOV policy

Strictly adhere to International Trade Compliance procedures & regulations

Liaise with NOV Brokerage team to ensure appropriate customs regime is used for import shipments, ensuring compliance and information accuracy in every step

Coordinate with Sales/Production/Procurement Departments and Warehouse personnel to plan and co-ordinate transportation of material and equipment and manage timely flow of customer orders and with focus on accuracy, efficiency, and time management

Address order flow or shipping delays and quality control issues, such as damaged or improperly packed goods

Ensuring shipping registers are up to date with accurate information, all documents are filed and archived appropriately

Updating production schedules & keeping production managers up to date on all collections and deliveries

Assist in preparation of audits/inspections both internal and by external bodies.

Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager

SKILLS & EXPERIENCE REQUIRED

Strategic

Able to adeptly learn the context of a challenge and quickly integrate new skills

Offers solutions and suggestions that are effective in addressing the problem at hand

Capable to define, work within and improve business processes based on immediate and future business needs

Operational

Quick to identify critical information and respond appropriately

Able to apportion time efficiently to complete tasks

Organisational

Confident and professional when representing the company in person and in writing

Good communication skills across organisation levels

Aspiring and keen to advance within the organisation

Personal and Interpersonal

A strong sense of customer focus (internal/external)

A team player who collaborates with peers to solve problems

Committed to self-improvement and development through the role in order to achieve career goals

Is known to consistently adhere to ethical principles and expects others to follow suit

QUALITY

Qualifications:

Essential

HND in a relevant business qualification or equivalent

Desirable

CILT related qualification

IATA/IMDG/ADR Dangerous goods qualification

Experience:

Essential

Solid knowledge of logistics import & export procedures including customs procedures and Incoterms 2020

Experience in international sea, air and road transport operations and planning, knowledge of documentation requirements (CIPL, BOL, AWB, CMR, MRN)

Skills, training or special knowledge:

Essential

Computer literacy (including good command of Microsoft Office Excel, Word, Outlook and PowerPoint)