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About us:
Our client is a Customer Experience Company, trusted by global brands to enhance their CX across all channels and scale their business. With a human-centred approach and an array of integrated services, they orchestrate creativity, data, technology, and processes to foster meaningful relationships between brands and their customers, on a large scale. Adopting a hybrid approach that combines human capabilities with the most advanced technologies, they create value from every customer interaction.
What you'll do:
As a Business Development Manager, you will be responsible for driving the sale of professional and technological services, enhancing the company's references and capabilities in Customer Experience, Data, and Artificial Intelligence. You will develop customer-centric, value-generating strategies to increase overall business effectiveness and expand the clients' portfolio. Building deep relationships with the clients' executive managers and sponsors, you will become a trusted advisor at multiple levels of management. You will also support pre-sales and new business development efforts, define pricing models, provide quarterly reviews to the executive management team, and collaborate on major fee negotiations and upcoming work. Additionally, you will lead client presentations for new initiatives and provide strategic account management support to clients in the UK.
Who you are:
You are an experienced Business Development professional with a strong track record in consulting and tech services, particularly in CRM, Digital transformation, and Customer Experience. You have a keen interest in blending Digital-CRM and new technology trends such as AI, RPA, Marketing automation, and Big Data. Skilled in presenting to senior level clients and large groups, you have the ability to inspire people and sell ideas through storytelling.
What we offer:
A competitive annual salary ranging from £80,000 to £100,000, depending on experience.
Generous holiday allowance, including your birthday off.
Flexible working arrangements.
Opportunities for professional development.
Health cash plan.
A friendly and supportive workplace.
Social events.
Hybrid/remote working policy - there will be the expectation to travel to the office for quarterly meetings, and on other occasions as and when needed. There will also be travel to client meetings expected as a part of this role!
If you are ready to join a dynamic and innovative organisation that is focused on customer experience and digital transformation, this is the perfect opportunity for you. Apply now to take the next step in your career as a Business Development Manager and contribute to our client's continued growth and success.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
