E-Commerce Manager

Our client, a globally recognised leader in HVAC cooling equipment manufacturing, is seeking an experienced E-Commerce Manager to drive the rollout and expansion of their webshops. This role requires a highly technical, hands-on professional who can specify, build, and test new webshops while ensuring they align with business needs and market demands. The ideal candidate will have a practical, execution-focused mindset, capable of turning strategy into action and delivering high-quality, scalable e-commerce solutions.

Key responsibilities include writing functional and technical specifications, coordinating with developers, and ensuring platform developments adhere to best practices. The E-Commerce Manager will collaborate with local teams to adapt content, product offerings, and marketing strategies for new markets while setting ambitious yet achievable growth targets. Additionally, they will be responsible for tracking performance metrics, using analytics to drive data-informed decisions, and ensuring the overall success of all webshops.

• PIM experience.
• EPiServer CMS experience.
• Experience integrating and managing online payment gateways (e.g., Stripe, PayPal).
• Knowledge of mobile commerce (m-commerce) and app-based e-commerce optimization.
• Familiarity with international tax regulations, customs duties, and pricing strategies.
• Knowledge of AI-driven tools for personalised recommendations, and chatbot integration.
• Experience in implementing customer support solutions like HubSpot.
• Good knowledge of the systems development life cycle
• Mapping and streamlining processes.
• Good technical documentation writing skills.
• Experience in working with diverse, multinational teams.
• Proficiency in analytics tools such as Google Analytics, Looker Studio, or Power BI.
• Knowledge of Agile and Scrum methodologies.
• Ability to identify, assess, and mitigate risks in platform rollouts and expansions.

• 45-50K Per annum
• 25 days Holiday plus bank holidays - Option to purchase up to 5 days additional per annum
• Pension Scheme
• Life Assurance Scheme
• Cycle to Work scheme
• Long Service Awards
• Employee Assistance Programme & Access to Mental Health Support
• Learning and Development Opportunities
• Company Car Scheme

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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