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Trainee Customs Clearance Clerk

Lombard Shipping Ltd
Posted a day ago, valid for 24 days
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • Lombard Shipping is seeking a Trainee Customs Clearance Clerk to join their team in Ipswich, Suffolk on a permanent basis.
  • The role offers a competitive salary dependent on experience, complying with National Minimum Wage, along with 20 days of annual leave plus bank holidays.
  • This position requires no prior experience, but a strong desire to learn about customs and regulatory requirements is essential.
  • Key responsibilities include assisting in processing import customs clearances, maintaining internal systems, and delivering excellent customer service.
  • The working hours are Monday to Friday from 9am to 5:30pm, and the company provides full training and mentorship.

Trainee Customs Clearance Clerk – Are you an enthusiastic individual ready for your next challenge Well, look no further!

We are looking for a Trainee Customs Clerk to join our team In Ipswich, Suffolk on a permanent basis!

Why Lombard Shipping

Lombard Shipping plc, a leader in both domestic and international logistics with over a quarter of a century of industry expertise. We pride ourselves on delivering exceptional service across air, land, and sea logistics. With a heritage rooted deeply in quality and customer satisfaction, we promise to always deliver. Our team is dedicated, supportive, and enthusiastic about working together to provide innovative solutions to our clients.

Fantastic company benefits include:

  • Competitive Salary: On offer is a salary dependant on experience but will comply with National Minimum Wage
  • Holiday: 20 days annual leave plus bank holidays
  • Company Pension
  • Free parking
  • Employee Assistance Programme

About the role:

We are on the lookout for an enthusiastic Trainee Customs Clearance Clerk to join our vibrant team! Don't worry if you’re new to the field; we provide full training and mentorship to help you thrive. In this role, you will gain hands-on experience in customs clearance processes for imports via sea, air, and road shipments, contributing to the smooth forwarding of goods for our valued customers. In this role you will be working Monday – Friday 9am – 5:30pm with an hour for lunch.

Key duties include:

  • Assist in processing import customs clearances under supervision across all transport modes. 
  • Communicate proactively and clearly with customers, suppliers, and government agencies. 
  • Update and maintain internal systems accurately, ensuring details like ETAs and ETDs are tracked and shared with customers as needed. 
  • Support the team in ensuring customs compliance is upheld at all times. 
  • Learn to navigate Ports systems, specifically Destin8 and CNS. 
  • Deliver excellent customer service while keeping commercial priorities in mind. 
  • Assist in reviewing job costs and submitting invoices. 

About you:

We seek a motivated individual ready to dive into the world of customs clearance! You should possess a strong desire to learn about customs and regulatory requirements (e.g., DEFRA, Port Health, Forestry). With excellent communication skills and a focus on customer service, you bring a positive attitude and self-motivation to handle tasks responsibly. Thriving under pressure and adapting to a dynamic work environment are key. While previous experience isn't necessary, any background in administrative or customer-facing roles would be advantageous. 

Ready to take the next step in your career with Lombard Shipping Apply today and become part of a team that values every member and works together to achieve excellence!

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No Recruitment Agencies Please

Additional keywords: Customs Clearance, Trainee, Logistics, Supply Chain, Import, Customer Service, Regulatory Compliance, Shipping, Freight Forwarding

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