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Join one of the largest businesses in Suffolk, featured in Top 100 Businesses 2024!
The People Shared Services Manager plays a crucial role in supporting the Head of People Experience executing the People Strategy to enhance efficiency and processes within the employee experience across the entire Vertas Group. This position is essential for ensuring the smooth delivery of Employee Services, Employee lifecycle administration, Data Management and, Reporting. The primary focus is on driving operational excellence by adhering to standards and SLAs, while promoting a culture of continuous improvement and transformation
Responsibilities
- Developing and optimising an efficient and successful Share Service Function to better the employee experience
- Collaborating with the People Business Partnering teams on initiatives to support employees, ensuring People Services are aligned to the strategic People Strategy objectives
- Driving the use of the Resourcelink, powered by Zellis - optimising workflows and implementing continuous improvement initiatives
- Managing the people systems assistants, supporting them in their development and training.
- Proactively seek opportunities for automation to improve end-user experience.
- Be the subject matter expert in system configuration, testing, and deployment of new features and enhancements in the People System
- Managing the team with the administration and system changes required across the employee lifecycle including but not limited to:
- Changes to terms and conditions relating to location moves, changes to contracted hours, promotions etc
- Processing leavers from receipt of resignation, and termination on the People system
- Working closely with Payroll to ensure colleagues are paid correctly
- Monitor data quality, performing audits and data cleansing activities.
Qualifications
- Experience with HR Systems is essential
- You will be managing a team of 2 fantastic team members, so a desire or experience in managing would be advantageous.
- Communicate effectively across all levels, tailoring styles to suit the audience
- Ability to learn multiple new systems.
If you are passionate about people experience and looking to make a significant impact within an organisation, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
